While the name and the logo of Hostpapa might look a bit goofy they’re actually one of the most popular web hosting providers.
Especially, in Canada and the United States. They’re a Canadian-based company themselves and they primarily focus on small businesses.
But are they a good choice for your small business? Well, I bought one of their plans I put it through a bunch of tests and here are the results. For this Hostpapa review I’ve bought the WordPress optimized starter plan which is $3.95a month.
That’s a bit on the expensive side considering that Bluehost starter plans are $2.75 a month and Dream.Host would cost you $2.59 a month. One thing that Hostpapa has going for it in terms of pricing however is that you can get their share the hosting business plan for the same price.
Just 3 dollars and 95 cents a month by choosing the business plan you would be able to store unlimited websites, you would get unlimited data, a free domain name, an SSL certificate and on top of that your websites would be stored on better hardware.
If you’re actually planning to use Hostpapa this would be the plan that I recommend as it’s just the best value for your money.
While doing this review I’ve also taken the time to monitor the stability and the loading speed of Hostpapa. Just to see how fast my website is and how often it goes down. First the stability. I’ve used Uptime Robot so every time my website goes down I would actually see it.
Hostpapa showed to be quite a stable provider in one week of monitoring my website was offline for only a couple of seconds.
So, you can expect your website to be up most of the time. However, their average response rate was over 1,000 milliseconds most other web hosting providers have this number around 500 milliseconds.
While not a super huge problem your website will take a bit more time to load than usual.
If you’re looking for strictly the fastest web hosting I recommend you check out a2 hosting or Site Ground I have reviewed both of these providers , here, yeah. Next, the loading speed test. To get the best possible results I’ve used all of the free tools that Hostpapa gave me meaning.
I’ve activated Cache Wall and I’ve activated my free Cloudflare account straight from the hostpapa control panel which uses the standard cPanel layout.
With all of the optimizations in place my website loaded in just 1.2 seconds while not the fastest speed. I’ve seen it’s definitely acceptable.
According to GTmetrix most websites take an average of 7seconds to load but in my experience, an empty WordPress website with various hosting providers loads anywhere from 0.7 to 2 seconds.
So, 1.2 seconds is definitely a good score in my books. But all of this is just when 1 user is browsing your website.
In the real life scenario this rarely happens so I’ve actually used Load Impact to simulate how my website would react when it’sunder load.
I’ve simulated 25 people browsing my website at the same time and once it reached 15 users the performance started to slip.
So, keep that in mind with the cheapest hostpapa plan your website will be able to comfortably handle around 15 to 20 people browsing at the same time.
For higher traffic you’ll need to upgrade to more expensive plans. By the way, I would also like to let you know that my channel is supported by affiliate commissions.What does that mean exactly?
Well, web hosting companies often give me special discount links and coupons to give away to you guys.
So, if you decide to get any web hosting service you can always get the best possible price by using my links
Well, now back to the review. Well, the main selling points of hostpapa is their award-winning customer support team.
Of course I want to test this for myself and what can I say they offer really good support. They have phone, email and chat and in every interaction it was really fast and professional.
So, if you plan to go with hostpapa you can expect a lot of support and fast. Their chat support was literally instant.
I’ve contacted them two times and both times I got connected to a human without any wait time. Email support took 6 minutes to respond, but this was right after we finished the chat support session.
So, I imagine it might take a bit longer on average and they took phone support to a whole new level.
You can book a one-on-one training session withone of their experts and select what you want to learn.
I tried this feature out and here’s how it went. Okay great so we can go ahead and add a domain name. So, can you go to your cPanel with host papa?
So, if I’m doing like an e-commerce store which one which one would be good for me? Well, let’s see which one better if you actually type down on the search bar – ecommerce.
There it will show you more or less which one. And then from there you simply need to choose which one looks better or which one you like better for your website.
Okay so, I’ll just like hover on one and click install I assume, right?Yeah, that’s correct! So, the next thing that we can do itsinstall WooCommerce,Which is a WordPress plugin. So, we can go to plugins and then add new. So, there’s a WooCommerce and there’s a WooCommerce stripe paymentgateway.
We’ll start the first one which says only WooCommerce and then we click on install now.
Okay and then we will go to PayPal checkout. And then go to manage. Yep, I’m inside the manage tab oh yeah it says setup or activate a paypal account yep that’s great.
We need to update the email address then we will be connected to your PayPal account. Since the support agents at host papa are so helpful.
I thought maybe they’re a little bit too helpful. And I tried exploiting this. I’ve contacted one of their support agents pretending that I lost access to my email account and now I can’t login into my hostpapa account because I forgot the password.
My goal was for them to give me access to an account without confirming my identity but no dice the support agent protected all of my private information by not revealing anything without identity confirmation.
And trust me I’ve pushed pretty hard. Overall, I was extremely impressed with their high quality support and to name a couple of more benefits host papa will allow you to create up to 100 different business email accounts even with the cheapest WordPress hosting plan.
So, you and all of your employees could have professional business email accounts. But to name a couple of negatives about hostpapa. I’m really not a big fan of their design it feels old and outdated and all of the speed optimizations that they offer for free?
None of it comes pre-installed you’ll have to navigate to their control panel and install everything yourself.My final thoughts about hostpapa?
Well, they’re an excellent choice for WordPress beginners and small business owners I was especially impressed with their one-on-one training sessions where they actually taught me how to connect a domain to my website, how to create the website in the first place, how to turn it into an online store, how to manage payments and add products.
All in the span of like 20 or 30 minutes while I was talking them on the phone so everything was done step by step.
No other web hosting provider will invest so much over their time into teaching you. And I would say people that don’t know very much about web hosting like if it’s your first time creating a website ,you will get the most out of hostpapa.
And of course if you’re not a beginner and you know what you’re doing. I’ll leave links to other web hosting company reviews that offer more of a professional, not beginner level service .